Get the help you need.

You can choose to have e-tickets sent to your e-mail or physical tickets that you can collect at the venue or have them delivered to you (delivery for Singapore addresses only). You will get one e-ticket or physical ticket for each day. Buying a three-day package will give you three e-tickets or physical tickets. Please note that at the event, you still need to redeem a wristband for actual admission into the venue grounds.

Early Bird 2-day VIP packages go on sale on Sep 16, 12pm and end on Sep 30, 11.59am. Standard 2-Day VIP Package, 1-Day VIP Ticket, 2-Day General Admission Package, 1-Day General Admission Ticket will go on sale on Sep 30, 12pm via online, call centre and physical outlets.

Ticketmaster charges a standard booking fee to facilitate the processing of your ticket/item order and to cover any administrative costs associated with each ticket sale.
• $7.50 booking fee per 2-Day Package
• $5 booking fee per 1-Day Ticket

All seats are system allocated Best Available, you will not be able to select your own seats. Seats will be automatically assigned to you and made known after successful payment. The allocated row and seat will be reflected on the tickets and/or the Ticket Purchase Confirmation E-mail that will be sent to your registered e-mail address.

The "AFA Night LIVE!"" concerts are based on reserved seating for VIP tier and free standing for General Admission tier.

Please note that no refunds will be entertained under any circumstances. Once the transaction is completed successfully, no refunds, cancellations or exchanges will be entertained. Please ensure that the number of tickets you wish to purchase is correct before making payment.

Tickets are not transferable and may not be resold, redistributed or used for any commercial or marketing event, activity, promotion or purpose, without the prior written consent of SOZO and the ticketing agent. All rights reserved to cancel any Tickets that have been transferred, resold or redistributed or otherwise used without the prior written consent of SOZO, and to deny any such Ticket Holder entry.

The concert will last approximately three hours per day.

We are unable to reveal the performance order of AFA Night LIVE!.

There are no photo opportunities with the artistes.

You can try passing the gift to the artiste during their meet and greet session. However, whether they choose to accept is up to them.

ONLINE
Visit https://ticketmaster.sg/activity/detail/22_afanightlive to purchase tickets online.

• Please do not hog seats or open multiple browsers to add seats to your cart. You only have an 8-minutes time out period to complete a transaction. By opening multiple windows, you might lose your initial seats to other buyers.
• Please note that your allocated seats will only be made known after payment has been processed and confirmed. You will not be able to remove individual seats from your cart. The entire cart has to be emptied. You may not get the same seats back when adding new seats to your cart.
• You must be logged into your account to make a purchase. You will have to register an account on the Ticketmaster website in order to make a purchase. Please create an account before you make your purchase.
• VISA, Mastercard and JCB debit and credit cards are accepted for online payment.
• Please note that the Ticketmaster payment system will require the use of a one-time authentication password in order for the check-out to go through. Please check with your bank that your account has one time password authentication enabled for all online transactions.

HOTLINE
Call +65 3158 8588

Operation Hours:
Monday to Saturday (10am - 6pm)
Sunday and Public Holidays (Closed)

PHYSICAL OUTLETS

• STHE STAR PERFORMING ARTS CENTRE BOX OFFICE
  1 Vista Exchange Green
  Singapore 138617
  Level 3
  
  Operation Hours:
  Monday to Friday (12pm - 8pm)
• ALL SINGPOST OUTLETS
  Find out more on locations and operating hours at http://www.singpost.com/list-of-post-offices.
  
  Please check and ensure that the outlet you wish to purchase tickets from is operating at the time of ticket launch.
  
  Operating hours and days may vary from outlet to outlet.
  
  Upon successful purchase at outlets, you will receive a print-out of the Print-at-Home Ticket(s).

We accept several methods of payment to accommodate your needs. We accept VISA, MasterCard and JCB via online and phone, cash and NETS at all our outlets.

Tickets are also available through our ticketing hotline +65 3158 8588 and all our physical outlets.

You may either purchase through online at https://ticketmaster.sg/activity/detail/22_afanightlive call our hotline at +65 3158 8588.

The following delivery options are available:

• Print-At-Home (PAH) or e-tickets are free of charge. Immediate delivery of your tickets to your email address for you to print at home. Fast, easy and free!
• Venue Collection is $2.00 per order. Tickets can be collected from the counter located outside Hall 404, Level 4 of Suntec Convention and Exhibition Centre on the days of the event. A valid Ticket Purchase Confirmation e-mail will be required, and you may be subjected to a verification check based on your registered Ticketmaster account.
• Mail is $2.00 per order to Singapore addresses only.
• Courier is $15 per order to Singapore addresses only. As tickets will be delivered during office hours, please ensure you provide a daytime address where someone is available to sign for the delivery.

Kindly contact Ticketmaster at +65 3158 8588 or e-mail [email protected] for assistance.

Each transaction is limited to a maximum of 8 minutes, during which your seats will be held for you to complete the transaction. After which, the system will release the seats back into the system and make them available for the next buyer. Please complete your entire transaction including payment during this period of time.

You must be logged into your account to make a purchase. You will have to register an account on the Ticketmaster website in order to make a purchase. Please create an account before you make your purchase. Your account details will allow us to disseminate any event information to you in a timely manner.

Ticket sales will continue online until the start of each day's concert (subject to availability).

You will need to redeem a wristband for admission, with your concert ticket (e-ticket or physical ticket). With the wristband, you can enter the concert, main stage and exhibition area. Please note that wristbands are colour-coded by day and tier.

You will need to present your ticket(s) at the collection area. If you have purchased more than one ticket or ticket package in a single transaction, you must present all tickets (e-ticket or physical ticket) and redeem all wristbands at the same time.

For e-tickets, all collections must be made by the account holder who bought the tickets. In the event that the account holder cannot make the collection, the person collecting on behalf of the account holder presents a photocopy of the account holder's photo ID and a letter of authorization. Please note the items needed for proxy collection. Please click here to download the form!

Please note the minimum size for the printout of Print-at-Home (PAH) ticket is A4. No printing services or PAH ticket retrieval services will be available at the venue.

You can purchase tickets on-site as long as they have not been sold out before the event.

For "AFA Night LIVE!" concert tickets, we accept American Express, VISA, MasterCard, JCB, cash and NETS. For Exhibition and Exhibition+Stage tickets, payment is strictly via cash only.

The concert will be held at Hall 405, Level 4 of Suntec Convention and Exhibition Centre.

Doors will open at 6pm and the concert will start at 7pm, for all two days.

Am I allowed to take pictures or record videos during the concert?
All recording devices, inclusive of sound and visuals, are strictly prohibited. We reserve the right to remove those caught doing so from the hall without refund.

Can I move from my seat during the concert?
As a general rule, you may only stand where your seat is. However, leaving your seat to stand at another location, e.g. an empty seat, the aisle, etc, is not allowed at any time during the concert. Persons who are found leaving their seats and standing at another location will be asked to return to their seats.

Repeat offenders will be removed from the concert.

All recording devices, inclusive of sound and visuals, are strictly prohibited. We reserve the right to remove those caught doing so from the hall without refund.